The Paradox of Excellence
Written by Kristie Prinz on Monday, November 6th, 2006
The event The Paradox of Excellence will take place on Dec 6, from 8:00 a.m. -10:30 a.m. at The City Club, 155 Sansome Street #950 in San Francisco, CA. Sponsored by the Institute of Management Consultants USA Northern California (IMC NorCa), this presentation is designed for customer-facing executives and teams with P & L responsibility. The topic of the presentation is why performance improvements and better "customer experiences" aren’t leading to loyalty, satisfaction or profits.
Category: Biotech Industry Events
